MORE THAN 90,000 SATISFIED CUSTOMERS

terms and conditions

Article 1: Definitions

  1. Druppies: located at Veenerf 16, 3864 MM Nijkerkerveen, registered in the Chamber of Commerce under number 68508379, is an online store that sells rain boots and umbrellas to consumers.
  2. Customer: the natural person who does not act for purposes related to his commercial, business, craft, or professional activity and who enters into an agreement with Druppies.
  3. Products: all goods offered by Druppies on the website.

Article 2: Applicability

  1. These general terms and conditions apply to every offer from Druppies and to every agreement concluded between Druppies and the customer.
  2. Before the agreement is concluded, the text of these general terms and conditions is made available to the customer.

Article 3: The Offer

  1. Each offer contains a complete and accurate description of the products offered.
  2. Each offer includes information that clarifies what rights and obligations are attached to accepting the offer.

Article 4: The Agreement

  1. The agreement is concluded when the customer accepts the offer and meets the conditions attached to it.
  2. If the customer accepts the offer electronically, Druppies immediately confirms the receipt of the acceptance of the offer by electronic means.

Article 5: Payment

  1. At Druppies, you can pay with iDEAL, PayPal, Apple Pay, Klarna Post-payment, Bancontact, Visa, Credit Card, Giropay, KBC/CBC payment button, Belfius Direct Net, and EPS.
  2. Payment must be made within the stipulated periods. Druppies may suspend orders until full payment is received.

Article 6: Delivery and Execution

  1. Druppies takes the greatest care when receiving and executing orders for products.
  2. The place of delivery is the address that the consumer has communicated to the company.

Article 7: Warranty

  1. Druppies offers a three-month warranty on the sold products against manufacturing defects.

Article 8: Right of Withdrawal

  1. The customer has the right to withdraw from the contract without giving any reason within fourteen days.
  2. The customer notifies the withdrawal through the online digital return form available on the Druppies website.

Article 9: Consequences of Withdrawal

  1. After withdrawal, the customer receives all payments made. Druppies uses the same means of payment that the customer used, unless the customer has expressly agreed otherwise; in no case will the customer be charged for this reimbursement.
  2. The customer must return the products within fourteen days of the withdrawal. The direct costs of returning the products, as well as the original shipping costs, are borne by the customer.

Article 10: Complaints Procedure

  1. Complaints about the execution of the agreement must be submitted to Druppies within a reasonable period, fully and clearly described, after the customer has noticed the defects.

Article 11: Amendments Druppies reserves the right to change these general terms and conditions. The most current version is always available on the website.

Article 12: Applicable Law These agreements are governed by Dutch law. All disputes arising from offers or contracts will be submitted to the competent court in the Netherlands.